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This post is also available in: Spanish

The other day I made a new friend. His name is Badal and he lives in an enormous city in India. I’ve never met him face-to-face, and never will, but for an hour at the weekend he became my confidant. We shared jokes, talked about the weather, compared our jobs and salaries and meanwhile he accessed my laptop and set up my new router from over 4000 miles away. Thanks Badal, I’ll always remember our connection, you’re a great guy. This is what remote machine management means to me: people working together, across continents and cultures to achieve their objectives.

We humans are a social species and our tech is built in our image, we just can’t help it. No-one gets excited about a program that can think like an ant or a bee, but we’re all beside ourselves to see just what AI will look like, and do, and be. It’s our creation. We belong to networks; we always have, we’ve always thrived by doing so. The rise of interpersonal computing may be nothing more for us than what grooming was for our earliest ancestors; a way to maintain connections with big groups to achieve social cohesion. If that is the case, then remote machine management is more than just a way to fix a bug on a network on the other side of the world; it’s part of the evolutionary process, as inevitable and correct as a zebra’s stripes or a hummingbird’s proboscis.

But let’s come back down to earth for a moment. If you need to replace a piece of hardware, such as a hard drive, you’re still going to have to go in there and do the job by hand, but inevitably, once computers started connecting back at the end of the 1960s, it was only a matter of time before remoting not only became necessary but possible as well. This sector is becoming more and more competitive, both in terms of technology and pricing; and is present in practically every industry and sector imaginable – logistics, healthcare, manufacturing – as well as in personal household computing.

The latest iteration of remote machine management systems are oriented toward SaaS; no installation required, just an Internet connection, and you can see the remote desktop on your PC, laptop or smartphone. Take eHorus, for example; it can do all the above, irrespective of the OS you or your remote colleagues are using; Windows, Mac OS, Linux.

Remote machine management saves both time and money; it cuts support and maintenance times, brings your business closer to the customer, fostering closer collaboration when resolving incidents. All is possible.

Remote desktop applications facilitate teleworking: working from home is a win-win-win. Everyone benefits; the employee has the opportunity to structure their day, and feels the extra reward of a sense of responsibility; companies gain a happy, and therefore productive, employee, and clients and customers aren’t left waiting if the person in charge of supporting them is stuck on the subway without an Internet connection.

But we’re here to plug eHorus, so here goes; eHorus is simply this, a cloud-based remote machine management system, on an SaaS model. SaaS (Software as a Service), or cloud software, is software that is not installed on hardware, but instead is subscription-based, allowing access to an application and its services, through a temporary, renewable license. This is the model that the biggest online presences (Facebook, Google) have already adopted.

Worried about online security? Fair enough, considering how a remote tool like TeamViewer was recently compromised. eHorus features encryption and a double-authentication protocol and security can be further strengthened by assigning passwords for each separate piece of hardware, which are stored on agents, not servers, keeping them out of reach.

Finally, a few tips for any users worried about remote machine management security:

  • Get creative with your passwords. Use special characters (€®†ƒ™¶, etc…), not “password” or 1234, please!
  • Download eHorus from the official website. No third-parties.
  • Have an up-to-date antivirus installed.
  • Don’t install various antiviruses as this will adversely affect your hardware.
  • Don’t click on pop-ups that get past your firewall.
  • Don’t open emails that sound strange. You know the ones.

Download eHorus from our website at https://ehorus.com/download/ and check it out to see for yourself the advantages of remote machine management. If you need an incentive, it’s free for life if you download it during its beta phase.

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